Privacy Policy

Who operates Volta

Volta is operated by Volta Travel LLC. References to "Volta," "we," "us," or "our" throughout this policy refer to Volta Travel LLC.

What we collect

When you create an account, we collect your email address, display name, and profile picture from your Google sign-in, if one is available. Your profile picture is re-synced each time you sign in, so it stays current with whatever photo your Google account has at the time. When you create a trip, we collect the destination, dates, and traveler count you provide. When you set a budget or preferences, that data is stored and associated with your account.

When a trip member invites someone by email, we collect the invitee's name and email address and use a third-party email delivery provider to send that invitation. This is used solely to deliver the invite and is not used for any other purpose.

We do not collect payment information or any data beyond what you explicitly enter into Volta, except for the technical data described below.

Technical & log data

When you use Volta, we automatically collect certain technical information, including your IP address, browser type, and approximate location derived from your IP. This data is used solely for security monitoring, fraud prevention, and abuse detection. It is never sold or shared with third parties.

How we use your data

Your data is used solely to provide the Volta service — planning trips, generating AI recommendations, and managing group memberships. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Budget and preference data is private by design. Other members of your trip cannot see your budget. Only you and Volta's AI (used to generate recommendations) can access it.

AI recommendations

Volta uses a third-party AI provider to generate personalized trip recommendations. Your budget and preferences are sent to that provider's servers to produce recommendations. We send only a pseudonymous identifier (not your email or name) for abuse prevention — never your real identity.

Google Calendar (optional)

If you choose to connect Google Calendar from your Settings page, Volta requests free/busy access only — we can see whether time blocks are marked busy, but never event titles, descriptions, locations, or attendees. This is used solely to suggest travel dates when everyone in a trip is available. You can disconnect at any time from Settings, which revokes our access and deletes the connection from our systems.

iCloud Calendar (optional)

If you choose to connect iCloud Calendar from your Settings page, Volta reads your calendar data solely to determine free/busy blocks — event titles, descriptions, locations, and attendees are discarded immediately and never stored. This uses an app-specific password — a separate, revocable credential Apple lets you generate for this purpose, not your actual Apple ID password — which is encrypted at rest and never stored in plain text. You can disconnect at any time from Settings, which permanently deletes the encrypted credential from our systems; unlike Google, there is no separate access grant on Apple's side for us to revoke remotely.

Data storage

Your data is stored with our infrastructure and authentication provider, hosted on encrypted cloud infrastructure. Data is encrypted at rest and in transit.

Cookies

We use an essential cookie to keep you signed in. This is required for the service to function and cannot be disabled. We may also use optional, cookieless analytics (aggregated page views and performance data, never tied to your identity) to understand how Volta is used and improve the product — you can decline this at any time via Preferences in the footer.

That's the only cookie Volta sets. Analytics is cookieless by design — it does not set a cookie or use any client-side identifier, and stays off until you opt in.

Data retention

Your data is retained as long as your account is active. You can delete your account at any time from the Account page. Deletion permanently removes your account, all trips you own (where you are the only member), and all associated data from our systems.

Your rights

You have the right to access, correct, or delete your data at any time. You can delete your account self-serve from the Account page. For any other requests, contact us at support@volta-travel.com or use the Contact Us form below.

Contact us

Have a privacy question, a data request, or anything else? Pro subscribers have a dedicated in-app support form with case tracking — everyone else (including signed-out visitors) can reach us directly through our Contact Us page, or by emailing support@volta-travel.com.

Changes to this policy

We may update this policy as the product evolves. We will notify users of material changes via email or an in-app notice.